Kristal debuted in World Wrestling Entertainment as one of the final eight contestants in the 2005 Diva Search, where she finished in fourth place. She started out as a backstage interviewer on SmackDown in November of that year, but it was on June 30, 2006 that Kristal turned into a villainess after Ashley Massaro was moved to the SmackDown roster. Kristal's heel turn was based on jealousy over Ashley winning the Diva Search contest. She would spend several weeks feuding with Ashley, often aligning with the villainous Michelle McCool in the rivalry. In the latter half of 2006, Kristal was aligned with The Miz, as both of them were feuding with Layla El. Kristal was released from WWE in 2007.
Kristal joined Total Nonstop Action Wrestling in 2009 as the wife of Bobby Lashley. Within months, Kristal was transformed into a villainess, and she spent weeks demanding that she and Lashley speak with the higher-ups in TNA. She also adopted a snobby, elitist attitude; often putting down wrestling fans. On the January 14, 2010 edition of Impact, the evil Kristal enlisted Lashley to attack both Jay Lethal and Consequences Creed, and then stated that every member of the TNA roster would be destroyed unless they got what they wanted. Kristal laughed evilly and stated that their attack was only the beginning. However, that was Kristal's last TNA appearance; she was released about a week later.
As a villainous Diva in WWE, Kristal was mostly delusional and expressed jealousy of other Divas, especially Ashley Massaro. As a villainess in TNA, Kristal was much more devious and demanding.